Why can’t I do a conference call on my iPhone?

Published by Technastro on

Long gone are the days when conference calls only happened with video calls, today anyone can comfortably make a voice conference call. This is such a beautiful innovation, thanks to Apple who thought-thought to make this possible. A lot of people have opened up to the fact that they’d prefer a voice conference call over a video call. The only limitation I see for now is that the number of participants is limited.

If you’re trying to join the iPhone voice conference callers but for some strange reason you’re unable to, I have the answer. Below I have listed the most probable cause of this frustrating experience as well as how to fix them. Continue reading to find out.


Why you’re unable to make a conference call?

The conference voice call solution on iPhone can come in handy, especially for a quick board meeting at work or some for another purpose as well as contacting a few persons at work during an emergency. This and many more reasons are why being unable to initiate a voice call can be as twice as painful.

You may not be able to make a voice conference call for the following reasons;

1. Voice Conference Call Is Unsupported

This has been the case for more than 40 percent of the time this was laid as a complaint  by users. Your iPhone supports conference even as far back as lower iPhone models as iPhone 6. But what may not support a voice conference call is your carrier network provider.

It’s hard to believe that it’s your service provider that has the final say in your ability to make or not make voice conference calls, but it’s true. Popular service providers allow like Verizon and AT&T have voice conference calling enabled on their networks.

To be sure if your service provider allows for conference calling over voice, contact their support team and simply ask them, but it may turn out they need to enable the feature from their end or their answer would be the feature is not available at the moment.

If you’re so much uncomfortable about not being able to make a voice conference call, you may need to switch service providers. It’s usually not an easy thing to do, buy that will solve your problem.

Why can't I do a conference call on my iPhone

2. VoLTE is enabled

When you think about VoLTE, you think about crystal clear calls. You’re able to make calls and hear the voice of the other party in the call as if they were in your real life. It does this by reducing background noise and other unnatural sounds to their very minimum or completely removing them.

But this call is initiated over your cellular network and will not permit a voice conference calling. Since VoLTE is an advocate of crystal clear calls which voice conference call doesn’t promote, VoLTE is always going to restrict conference calls over voice when enabled.

To disable VoLTE, do the following;

  • Open iPhone settings
  • Scroll and tap on cellular
  • Tap to open cellular Data options
  • Tap voice and data
  • Tap on LTE
  • Toggle VoLTE off

Try to make a voice conference call again to verify if the issue is fixed.

Why can't I do a conference call on my iPhone (

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3. WIFI Calling Is Enabled

WIFI calling shares the same home with VoLTE. I mean, they’re very much a like in their mode of operation. Calls initiated over WIFI are crystal clear as well. It utilizes both your WIFI connection and your cellular data to make very clear calls.

You already would have spotted why it’s different from the VoLTE. Well, the basic difference is the VoLTE is comfortable with just using your cellular data and never WIFI.

As you’d expect, WIFI calling will produce the same resisting effect to voice conference calling as the VoLTE.

To disable

WIFI calling follow the below guide;

  • Open iPhone settings
  • Tap on phone
  • Open WIFI calling
  • Find the WIFI calling option and toggle it off.


Verify again if that resolves your issue by trying to make a voice conference call.


4. Carrier Setting Is Outdated

Surprisingly, updating your iPhone to the latest IOS version won’t do anything to also update your service provider settings. Periodically, network providers make updates to their services but they push it over to you via the network so that you can update your settings.

Often you may not be aware of this and it’s easy to understand, but that’s not where you’re looking.

So if a service provider that didn’t support voice conference calls two months ago decides to change their mind, they push out the updated settings that enable the feature to you via their network.

To check if an update for your carrier is available, do the following;

  • Open iPhone settings
  • Tap on general
  • Open about
  • If an update is available, a pop-up will appear prompting you to download the update for your carrier.
  • After download and installation
  • turn off your iPhone and back on again to ensure the settings are completely updated.


5. SIM card is seated wrongly

Less likely to be the culprit, but ensuring that your SIM card is properly sited will help to rule out every uncertainty. Your iPhone will not read or analyze your SIM data properly if it’s not properly cited. Here’s how to ensure your SIM is not the problem;

  • Turn off your iPhone
  • Bring your SIM out
  • Reinsert it again carefully
  • Turn your iPhone back on

Now you did two things without even knowing;

  1. Fixed SIM issue if that is the culprit
  2. Performed a restart which can help solve every bug and minor issue.

Why can't I do a conference call on my iPhone

With your iPhone on, verify if that solves the problem by trying a voice conference call.


How Do I Activate Conference Call On iPhone?

It’s easy to start a conference call on your iPhone, however, if this is your first time trying it, then this guide will put you through the entire simple steps. Follow the guide below;

  • First, you’ll have to dial the number of the first person
  • Once the call connects, tap on hold on the screen
  • To be more polite, you might want to inform the other party that you’ll be placing them on a short hold.
  • To add the next person, tap on add call. It’s located at the left extreme of the second row of buttons on the screen.
  • Once the second call connects, tap on merge call
  • If the call involves just the three of you, you should b able to hear yourselves now.
  • To add a fourth person or more. Just tap on the add call again, once the call connects tap on merge.


You can also disengage users individually from the call if that’s what you want. Here’s how;

  • You’ll find the ‘i’ icon at the top of the screen, tap on it to reveal the list of people you have on the call
  • You’ll find the red end button by the side of each person on the call
  • Locate the person you want to disengage, and tap on the send button next to the person.

If at any point in the call you’d need to speak privately with one of the persons on the call, you don’t need to do that as it could be done seamlessly as well. Here’s how;

  • You’ll find the ‘i’ icon at the top of the screen, tap on it to reveal the list of people you have on the call
  • You’ll find the Private button by the side of each person on the call
  • Locate the person you want to go private with, and tap on the send button next to the person.
  • And when you want to resume the call with everyone, tap on the Merge call button to proceed from where you left off with every one of the calls.


How Many Calls Can You Merge On iPhone?

For now 5. For me, this is the only downside there is in using the iPhone conference call feature. If a conference call of more than five persons is what you’re looking for, then I’m sorry you may have to look else where for other voice conference call solutions to meet your need.

Why can't I do a conference call on my iPhone

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No doubt the iPhone conference call feature is stunningly amazing. Apart from being able to talk to up to 5 persons at a time, the call quality is something to be remarked on as there is no annoying background noise to deal with. One thing users all over are requesting is an increase in the number of people that can participate in a conference voice call.


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